...Surely is proper billing procedures.
If these aren't followed, there may be a confusion, or delay on the part of the customer (it doesn't take much!)
Mail invoices promptly: The sooner you get invoices out, the sooner payments will come in. Some small businesses send invoices out monthly. This is a mistake because it can delay some receivables by two or three weeks. Instead, try to send invoices within a day or two of delivery of your product or completion of a project.
Bill the right person: Sending a bill to the wrong person can push payment off as much as 30 or 60 days as it gets routed around a company. Talk directly with your client and ask who should receive your bill if the bill is going to someone other than your day-to-day contact, call and introduce yourself before you put the bill in the mail. If you’re sending a bill to your client’s bookkeeper or accounting department, copy your client as well and follow with a phone call.
Follow up: It is easy for a bookkeeper to ignore an invoice if there are no follow-up phone calls to check on its status. A quick check-in can confirm that your invoice was received and is being processed. If payment does not arrive by the due date, check in with the bookkeeper again to determine when the invoice will be paid and follow up weekly until you receive the money.
aca international - Member Since 1977
However, if you don't...there's always: BCA Financial Services - Since 1968.
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